Refund policy

Thank you for shopping with KraftsLane. We strive to provide high-quality handmade products and excellent customer service. Please review our refund and return policy:

• No Returns: Due to the nature of our handmade products, we are unable to accept returns. Please ensure that you carefully review your order before making a purchase.
• Incorrect Orders: If you receive an incorrect order, please contact our customer support team within 2 days of receiving your package. We will work with you to find a satisfactory solution.
• Damaged or Defective Items: If you receive a damaged or defective item, please get in touch with our customer support team within 1 day of receiving your package. We will assist you in resolving the issue.
• Unfortunately, we cannot accept returns on sale items or gift cards.

For any concerns or further assistance, feel free to contact us at support@kraftslane.com. We appreciate your understanding and continued support.

Thank you for choosing KraftsLane for your elegant home décor and festive essentials. 🌟